What happens once company documents are submitted for verification?

C

Customer Support

Last updated on Jul 28, 2026

Once all mandatory documents have been uploaded and you have submitted them for review, the Fund Administrator will verify your company details, and you will be notified of the outcome by email. If your submission is rejected, you will receive an email explaining the reason and the steps required to resolve the issue. If approved, you will receive a confirmation email and can proceed. You can check the status at any time via your dashboard. Any rejection reasons will also be available in the task details under “Verify your business”.

If your submission is rejected, the most common reasons are unclear or blurry documents, or missing mandatory files. Review what you submitted, ensure all three mandatory documents are present and legible, and resubmit through the “Verify your business” section.

Please note you can not invite your employees until your company has been verified.